CHQ WIRE · TECHNICAL CONTENT

Quality Service and Technical Support

Creation Group – Customer Service: Implements the automotive industry ISO IATF 16949 standard, standardizes internal quality and production standards, and is proficient in international professional standards (GB, SAE, ASTM, AISI, DIN, ISO, JIS, etc.). Stricter internal control standards are established based on these international standards. Creation Group customer service covers quality control standards, quality inspection items, online traceability systems, and customized solutions.

Creation Group Customer Service

Quality Control Standards

Implements the automotive industry ISO IATF 16949 standard, standardizes internal quality and production operation standards, and is proficient in professional standards from countries worldwide (GB, SAE, ASTM, AISI, DIN, ISO, JIS, etc.). Stricter internal control standards are established based on these international standards to meet the stringent quality requirements of customers worldwide.

Quality Inspection Items

We comprehensively evaluate and analyze process workflows and products to meet customers' expected quality standards.

Test Items:

A. Macroscopic Metallography: Inspection for surface defects in the material.

B. Microscopic Metallography: 1. Microstructure rating, 2. Grain size, 3. Decarburized layer, 4. Non-metallic inclusions.

C. Mechanical Properties: 1. Hardness (HV, HRB, HRC, HB), 2. Tensile strength, 3. Elongation, 4. Reduction of area, 5. Yield strength, 6. Cold upsetting test.

D. Spectral Analysis: Verification and analysis of the chemical composition of the material.

E. Failure Analysis: Analysis of various failure modes occurring during customer product manufacturing, assembly, and service using diverse testing methods to identify root causes and implement improvements.

Online Traceability System

Full-process online digital management of production, quality, equipment, and all process steps enables real-time monitoring and post-event traceability to meet the quality requirements of customers across various industries.

Customized Solutions

Engaging as a specialized material supplier at the early stage of customer project initiation, we provide tailored professional services regarding material selection, steel grades, mechanical properties, wire diameter tolerances, product dimensional specifications, and packaging methods.

Professional Management Team

Core management personnel each have over 20 years of industry experience and participated in the drafting and review of the Chinese national standard for hot-rolled wire rod for automotive cold heading steel. Familiar with industry standards worldwide, we provide professional consultation and services to global customers.

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